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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Margaret Waldron

January 31, 2024

5  out of  5 rating by Margaret Waldron
"My family have been with Steve Whaley and State Farm for almost 40 years, which should tell you, right there, what we think of them. I can't say enough about the friendly staff and excellent customer service we've experienced over the years."
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Katie Leegan

September 26, 2023

5  out of  5 rating by Katie Leegan
"I have worked with the Steve Whaley team for many years and they have never been anything, but wonderful! The customer service has been excellent and all of my insurance questions have been taken care of! I would highly recommend this team to anyone looking for insurance!"
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Allen Renner

June 17, 2023

5  out of  5 rating by Allen Renner
"Steve Whaley’s office has been my insurance company for many, many years. Both for business and personal. Courtney has been amazing to work with and takes on every challenge with ease. We change vehicles quickly and frequently. Courtney is able to provide us with excellent service and always come through. Plan on many more years with State Farm and Steve Whaley’s office!"
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Terry Gay

June 15, 2023

5  out of  5 rating by Terry Gay
"Steve and staff have attended to our insurance needs for over 25 years. He ensures that I have the proper coverage whether it’s life, home, auto, or health. His staff has been friendly, courteous, and responds in a timely manner. I highly recommend this office for your insurance needs."
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Zia Siddiqi

June 14, 2023

1  out of  5 rating by Zia Siddiqi
"He never respond to calls or emails i dont know how state farm can work with agents like this."
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Steve Bell

December 16, 2022

5  out of  5 rating by Steve Bell
"I've always received, sincerely, the best Cust. Serv. from Steve Whaley's Office and staff, recently the professional and friendly assistance from Courtney. Steve B."
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Tina Stokes

November 1, 2022

5  out of  5 rating by Tina Stokes
"Best customer service and great rates, saved me over 40.00 by switching. Easy transactions!"
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Dale Bradshaw

June 14, 2022

3  out of  5 rating by Dale Bradshaw
"After leaving three messages in one day and no return phone call, I decided to make this post. We had been receiving emails about our home owners insurance not being paid. Our home owners insurance has always been paid through the mortgage company. When one of our autos caught fire recently, the National office was quick to assist. When I called this office to cxl, I was told to keep paying the car insurance until I got another one?!!!!!!"
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Rhonda Thurston

March 30, 2022

5  out of  5 rating by Rhonda Thurston
"My husband and I have been dealing with Steve Whaley State Farm Insurance since 1987. Always helpful, courteous, and dependable. Has met with us several times to review our needs. No hesitation when it came time for my youngest son to establish his own residence and get his own policies. We all have State Farm auto insurance as well. Would highly recommend!"
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Fred Kurst

December 15, 2020

5  out of  5 rating by Fred Kurst
"Has always been quick to respond and handle our needs. Would recommend without hesitation"
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kevin scharek

December 10, 2020

5  out of  5 rating by kevin scharek
"Terrific agency, great and attentive service. JAKE isn't in this office but I did somebody wearing khakis once........"
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Fenton Turner Chuck (Danny)

November 12, 2020

5  out of  5 rating by Fenton Turner Chuck (Danny)
"Very honest and pleasant people and very professional very friendly he couldn't find a better agent then Steve Whaley . One of the best insurance agents I've ever had"
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Juan S

August 21, 2020

5  out of  5 rating by Juan S
"I've been with Steven Whaley since I moved here from California and never had any issues. Anytime I needed to add a new policy to my account or make any changes the team was very helpful and extremely fast in making it happen!"
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Ed Lang

July 14, 2020

5  out of  5 rating by Ed Lang
"I have worked with Steve for years. He has insured my property and is always very quick and responsive. Several claims, and all have went well. He and his team get 5 stars from the Lang family and I highly recommend them for home, auto, and business!!"
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Margarita Villegas

May 8, 2020

5  out of  5 rating by Margarita Villegas
"Tengo 16 años de trabajar con este agente ! Y me siento muy pero muy satisfecha con todos los servicios que ellos me brindan ! Siempre tienen una solución inmediata a cualquier situación, Excelentes en todo ! Nunca he tenido una queja o un inconveniente ! Se los recomiendo !!!! Estoy feliz de tenerlos !!"
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Angelica Guzman

April 17, 2020

5  out of  5 rating by Angelica Guzman
"Excellent customer service the staff is always very helpful .."
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norma hernandez

April 16, 2020

5  out of  5 rating by norma hernandez
"Thank you Jessi for you great service, I’m recommend this agency one hundred percent ."
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Brian Hood

March 18, 2020

5  out of  5 rating by Brian Hood
"Taylor was great to talk to. She answered my questions and was a great help. Love working with everyone at this office."
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maziyar dakeh

March 16, 2020

1  out of  5 rating by maziyar dakeh
"The worst place and they don’t have good costumer serives,"
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Adk K

March 9, 2020

5  out of  5 rating by Adk K
"Steve is very knowledable and will go above and beyond. The entire staff has been great to work with. I have had different insurance companies in the past and this has been the best experience hands down!! I highly recommend you chose them."
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Debra Blevins

February 15, 2020

5  out of  5 rating by Debra Blevins
"Steve and his staff are FANTASTIC!!? Just recently submitted a claim and everything went smoothly."
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Brian Cardona

February 13, 2020

5  out of  5 rating by Brian Cardona
"I been with Steve for almost 10 years and the experience has been GREAT. Jesse was the first person that helped me out with my paperwork and he was really knowledgeable about every question i had. I recently wanted to ensure my motorcycle and i talked to Wendy and she was FANTASTIC. She guided me through everything to make everything easier. Steve and his team are wonderful!!"
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Elizabeth Armagno

February 13, 2020

5  out of  5 rating by Elizabeth Armagno
"I have been with State Farm for 10 years and I can’t say enough good things about this office. I have been able to express my concerns with other agencies I have been with that didn’t go the long distance that This team has . Steve Whaley and his Staff has handled my business above and beyond any expectations and I enjoy working with them. Thank you for all you do. Sincerely Elizabeth"
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Todd Pennington

November 14, 2019

5  out of  5 rating by Todd Pennington
"Steve and his team are excellent"